GateFinder

Terms of Service

Last Updated: January 1, 2025

Welcome to GateFinder. By accessing or using our website and services, you agree to be bound by these terms and conditions. Please read them carefully before using our service.

1. Acceptance of Terms

By accessing, browsing, or using the GateFinder website, mobile application, or any of our services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.

2. Description of Service

What GateFinder Provides:

  • Indoor Navigation: Interactive maps and navigation assistance for airport terminals
  • Real-Time Information: Gate locations, security wait times, and facility information
  • Travel Resources: Airport guides, travel tips, and local recommendations
  • Interactive Maps: Embedded mapping solutions from official airport sources

Service Limitations:

  • Currently available for select airports (starting with Harry Reid International Airport)
  • Dependent on third-party data sources for accuracy
  • Subject to internet connectivity and device compatibility
  • Not a substitute for official airport or airline information

3. User Responsibilities

Acceptable Use

You agree to use GateFinder only for its intended purpose of airport navigation assistance. You may:

  • Access and use the Service for personal, non-commercial purposes
  • Share links to our content with others
  • Provide feedback and suggestions for improvement
  • Contact us with questions or technical issues

Prohibited Activities

You agree NOT to:

  • Disrupt the Service: Attempt to interfere with, disable, or circumvent any aspect of the Service
  • Unauthorized Access: Access or attempt to access data, systems, or areas not intended for your use
  • Misrepresentation: Impersonate any person or entity or misrepresent your affiliation
  • Harmful Content: Upload, transmit, or distribute any harmful, offensive, or illegal content
  • Commercial Misuse: Use the Service for unauthorized commercial purposes or resale
  • Data Scraping: Use automated tools to extract large amounts of data from our Service

4. Information Accuracy & Reliability

Important Disclaimers

GateFinder is provided as a convenience tool and should not be your sole source of navigation or flight information.

  • Data Sources: We rely on third-party data that may be outdated, incomplete, or inaccurate
  • Real-Time Changes: Gate assignments, construction, and services change frequently
  • Official Sources: Always verify critical information with official airport and airline sources
  • No Guarantee: We do not guarantee the accuracy, completeness, or timeliness of any information

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GATEFINDER AND ITS OPERATORS DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Specific Limitations:

  • Missed Flights: We are not responsible for missed flights, connections, or travel delays
  • Incorrect Information: Not liable for damages resulting from inaccurate or outdated information
  • Service Interruptions: Not responsible for service outages, technical problems, or connectivity issues
  • Third-Party Services: Not liable for issues with embedded maps or external links
  • Maximum Liability: Our total liability shall not exceed $100 USD for any claim

6. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key privacy principles include:

  • Minimal data collection focused on service functionality
  • No storage of location data on our servers
  • Transparent disclosure of third-party services
  • User control over privacy settings and data sharing

7. Intellectual Property

Our Content

GateFinder's original content, design, code, and compilation of information are protected by copyright and other intellectual property laws.

  • • Website design and user interface
  • • Original written content and guides
  • • Software code and algorithms
  • • Logos, trademarks, and branding

Third-Party Content

Some content and services are provided by third parties and remain their property:

  • • Airport maps and navigation systems
  • • Airline and airport official information
  • • Embedded widgets and tools
  • • Advertising content

8. User-Generated Content

If you submit feedback, suggestions, or other content to GateFinder through our contact forms or other channels:

  • You grant us a non-exclusive, worldwide, royalty-free license to use and incorporate your suggestions
  • You represent that your content is original and does not infringe on others' rights
  • You agree that we may use your feedback to improve our services without compensation
  • We reserve the right to remove or refuse any content at our discretion

9. Termination

Service Termination

  • Your Right: You may stop using our Service at any time
  • Our Right: We may suspend or terminate access for violations of these Terms
  • Service Changes: We may modify, suspend, or discontinue the Service with notice when possible
  • Effect of Termination: Relevant sections of these Terms survive termination

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where GateFinder operates, without regard to conflict of law principles. Any disputes will be resolved through:

  1. Informal Resolution: Good faith negotiation for 30 days
  2. Binding Arbitration: Individual arbitration if informal resolution fails
  3. Class Action Waiver: No class actions or representative proceedings
  4. Jurisdiction: Exclusive jurisdiction in courts where we operate

11. Changes to Terms

We may modify these Terms from time to time to reflect changes in our service, legal requirements, or business practices. We will notify users of material changes by:

  • Posting updated Terms on our website with a new "Last Updated" date
  • Providing notice through our website or other communication channels
  • For significant changes, requesting renewed acceptance when you next use the Service

12. Severability & Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and GateFinder regarding the use of our Service.

13. Contact Information

If you have questions about these Terms of Service or need to report violations, please contact us:

Thank You

Thank you for using GateFinder. We're committed to providing a helpful, reliable service while respecting your rights and privacy. Safe travels!