GateFinder

Privacy Policy

Last Updated: September 3, 2025

Your privacy is fundamental to how we operate GateFinder. This comprehensive policy explains exactly what information we collect, how we use it, and the choices you have about your data.

Our Privacy Commitment

GateFinder is built with privacy-first principles. We believe that providing excellent airport navigation services doesn't require compromising your personal information. Unlike many other services, we minimize data collection and maximize user control over privacy settings.

Information We Collect

Location Information

How Location Data Works:

  • On-Device Processing: Your location is processed locally on your device whenever possible
  • No Storage: We do not store your location data on our servers
  • Real-Time Only: Location is used only for real-time navigation assistance
  • User Control: You can deny location access and still use static maps and information

Why we need location: To provide turn-by-turn directions and calculate walking times within airport terminals.

Website Usage Information

Automatically Collected Information:

  • Page views and navigation patterns (anonymized)
  • Device type and browser information
  • Time spent on pages (aggregated data only)
  • Error reports and performance metrics

Purpose: To identify technical issues, improve site performance, and understand which features are most helpful to users.

Information You Provide

  • Contact Forms: Name and email when you contact support
  • Feedback: Any feedback or suggestions you choose to share
  • Error Reports: Technical information when reporting bugs

All contact information is used solely to respond to your inquiries and is not shared with third parties.

How We Use Information

Service Improvement

  • • Identify and fix technical issues
  • • Optimize mapping accuracy
  • • Improve mobile responsiveness
  • • Enhance accessibility features

User Support

  • • Respond to support requests
  • • Provide technical assistance
  • • Send important service updates
  • • Process feature requests

Third-Party Services

Analytics

Vercel Analytics: We use privacy-focused analytics that do not track individual users or store personal information. This helps us understand:

  • Which pages are most visited
  • Common user paths through the site
  • Performance metrics and load times
  • General geographic regions (country-level only)

No personally identifiable information is collected or stored by our analytics provider.

Advertising

Google AdSense & Third-Party Vendors: We display ads to help keep GateFinder free. To meet Google AdSense required disclosures, please note:

  • Third-Party Cookies: Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
  • Personalization Mechanism: Google’s use of advertising cookies enables Google and its partners to serve ads to you based on your visit to GateFinder and/or other sites across the Internet.
  • Your Choices (Google): You can opt out of personalized advertising from Google by visiting Google Ads Settings.
  • Your Choices (Other Vendors): Alternatively, you can opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting the industry opt-out page at AboutAds.info. (For users in the EEA/UK, a Google-certified Consent Management Platform (CMP) will present granular choices.)
  • Non-Personalized Ads: If consent is declined (or personalization is disabled), ads may still appear but will not use behavioral targeting.
  • Google Data Use: Learn more about how Google uses information from sites or apps that use its services at Google Advertising Policies.
  • Support Alternatives: If you prefer not to see ads, consider disabling cookies in your browser or using content blockers—though this may affect functionality. We may introduce an ad-free support option in the future.

We do not receive or store the individualized cookie identifiers that Google and other vendors use for ad personalization. Consent signals for users in regulated regions are handled through Google’s Consent Mode and any certified CMP integration.

Embedded Maps

Airport Map Providers: Our interactive maps are provided by official airport sources:

  • Harry Reid International Airport official mapping system
  • These services have their own privacy policies
  • We do not control how these services collect or use data
  • Maps may use cookies for functionality and performance

Data Protection & Security

Security Measures

  • HTTPS Encryption: All data transmission is encrypted in transit
  • Minimal Data Storage: We store only essential information for service operation
  • Regular Security Audits: Our systems are regularly reviewed for vulnerabilities
  • Access Controls: Limited team access to any stored data with audit logs

Your Rights & Choices

Data Control

  • Access: Request information about data we have collected
  • Correction: Update any incorrect information
  • Deletion: Request deletion of your data
  • Portability: Receive a copy of your data in a standard format

Privacy Settings

  • Location Services: Can be disabled in browser settings
  • Cookies: Can be managed through browser preferences
  • Ads: Personalization can be disabled via Google Ads Settings
  • Analytics: Some browsers offer "Do Not Track" options

Children's Privacy

GateFinder does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete such information from our records.

International Users

GDPR Compliance: For users in the European Union, we comply with the General Data Protection Regulation:

  • Legal basis for processing is legitimate interest in providing navigation services
  • You have the right to object to data processing
  • You can file complaints with your local data protection authority
  • Data transfers outside the EU are protected by appropriate safeguards

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by:

  • Posting a notice on our website
  • Updating the "Last Updated" date at the top of this policy
  • For material changes, providing direct notification when possible

Contact Information

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

Our Promise

We built GateFinder because we believe travel should be less stressful, not because we want to collect your data. Your privacy is not just a legal requirement for us—it's a core value that guides every decision we make about our service.